Profile Summary

Experienced IT Manager, recently accredited as QBO ProAdvisor, and Xero Advisor. I oversee the delivery of high-quality IT support services to global clients across various industries. I have almost 12 years of experience in IT service management, with certifications in ITIL, MCTS, LSSYB, and now as a LSSBB-in-training. Willing to gain experience and extend my understanding in Financial Technology Industry. I leverage my skills in artificial intelligence, problem solving, and leadership to optimize the performance, efficiency, and satisfaction of our customer. My mission is to provide innovative and effective IT solutions that enhance the user experience and enable the digital transformation of our clients.

Software Expertise

• Anydesk
• Canva
• ChatGpt
• DropBox
• Google Drive
• SharePoint

Certifications

• Quickbooks Online Proadvisor
• Xero Adviser Certified
• Xero Payroll Certified